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Arro Finance at a glance
| Fact | Detail |
|---|---|
| Common names | Arro, Arro Finance, arrofinance |
| Legal name | ArroFi Inc. |
| Official website | arrofinance.com |
| Founded | 2021 |
| Based in | Los Angeles area (Marina del Rey, California) |
| Founders | Ryan Duitch, CEO, and Luke Pelullo, COO |
| What it is | A financial technology company. It is not a bank |
| Card issuer | Community Federal Savings Bank, Member FDIC |
| Credit Builder lender | Cross River Bank, Member FDIC |
| Support | [email protected] |
What Arro Finance sells
| Product | What it is | Cost | Our page |
|---|---|---|---|
| Arro Card | Unsecured Mastercard for building credit | up to $60 a year, APR from 24.99% | How the Arro Card works |
| Arro Credit Builder | Reported $2,000 tradeline, no spending | $12 a month | Arro Credit Builder |
| Arro Insights | Cashflow tracker linked to your bank | Free to connect | Arro Insights |
| Arro app and Artie | Lessons, AI money coach, account tools | Free to download | The Arro app |
How to reach the real arrofinance.com
Arro has one public website and one app.
- Website: type arrofinance.com into your browser's address bar. The Credit Builder sign-up lives on a subdomain of the same site.
- App: search "Arro" in the App Store or Google Play and check that the publisher is ArroFi Inc. or Arro Finance.
- Email: real messages come from addresses ending in arrofinance.com.
Company history
| When | What happened | Source |
|---|---|---|
| 2021 | Arro is founded in Los Angeles | TechCrunch |
| October 2022 | Public launch. $10 million seed round led by Crosslink Capital, with Bling Capital, BAM Ventures and Global Founders Capital, plus $75 million in debt capital. At launch Arro described a $3 monthly fee | TechCrunch |
| September 2023 | The Arro app launches on the App Store and Google Play. Partnership with credit platform Dovly announced | Arro press release |
| 2023 to 2024 | Reviews from this period quote a 16% starting APR | AskMrCreditCard |
| 2026 | Arro's site lists a starting APR of 24.99% and a membership of up to $60 a year. Credit Builder and Insights are sold alongside the card | Arro, NerdWallet |
PitchBook lists about $17 million raised in total, and Arro's Wefunder page reports more than 300,000 app downloads.
Who is behind it
- Ryan Duitch, founder and CEO
- Luke Pelullo, co-founder and COO
- Geoff Jenkins, Chief Credit Officer
- Abby Butkus, VP of Strategy
Names and titles are as listed on Arro's LinkedIn and Wefunder pages.
The banks behind Arro's products
Arro is a fintech, so regulated banks stand behind what it offers. The Arro Card is issued by Community Federal Savings Bank, Member FDIC, under licence from Mastercard. Credit Builder lines of credit are provided by Cross River Bank, Member FDIC, and the tradeline is reported under the name of Arro's partner, Upward. If "Upward" shows up on your credit report after you join the Credit Builder, that is the reason.
Is Arro Finance legitimate?
Yes. It is a venture-backed company with bank-issued products and coverage from TechCrunch, NerdWallet and U.S. News. Customer opinion of its service is mixed. See is Arro legit, Arro complaints and our Arro Card review.
Contacting Arro Finance
| Need | Where |
|---|---|
| Account help | [email protected], or the help section in the Arro app |
| Phone | No dedicated cardholder line, per WalletHub |
| Social | Arro lists Instagram, Facebook, LinkedIn and TikTok accounts under the handle arrofinance |
| Complaints | See Arro customer service for escalation |
Questions people ask
Is arrofinance the same as Arro?
Yes. Arrofinance.com is the website of Arro, whose legal name is ArroFi Inc. People also write it as Arro Finance.
What is the official Arro Finance website?
arrofinance.com. The app is published as Arro by ArroFi Inc.
Is Arro Finance a bank?
No. It is a financial technology company. The Arro Card is issued by Community Federal Savings Bank, Member FDIC.
Does Arro Finance offer loans?
No. It offers a credit card, a credit-builder tradeline and a cashflow tool. It does not lend cash.
How do I log in to arrofinance?
Log in through the Arro mobile app. See our Arro login help page for common fixes. We have no login on this site.
Sources
- Arro (official site)
- Arro Card page (official)
- Arro Credit Builder page (official)
- Arro Insights page (official)
- TechCrunch: Arro launch coverage (2022)
- Arro press release: app store launch and Dovly partnership (September 28, 2023)
- PitchBook: Arro company profile
- Wefunder: Arro Finance page
- Arro on LinkedIn (company updates)
- WalletHub: Arro reviews and Q&A
- NerdWallet: Arro Card review (April 6, 2026)


