Frequently asked questions

Short answers to the questions we are asked most, in three groups: this website, the Arro Card, and our loan request service. Each answer links to the page with the detail.

Checked November 9, 2026 against Arro's own pages and the independent sources listed below. Written by the ArroCardApply Editorial Team.

Speech bubbles with a question mark
On this page
  1. About this website
  2. About the Arro Card
  3. About loan requests

About this website

Is ArroCardApply the official Arro site?

No. We are independent. Arro's official site is arrofinance.com and its account lives in the Arro app. Read about us.

Can you check my Arro application or account?

No. Only Arro can. See Arro customer service.

How do you make money?

From referral fees when visitors use our loan request form. Arro does not pay us. See the advertising disclosure.

How current is the information?

Each page shows the date it was last checked. Our process is described in the editorial standards.

About the Arro Card

What is the Arro Card?

An unsecured Mastercard credit card for building credit, issued by Community Federal Savings Bank, Member FDIC. See how it works.

What limit will I get?

Up to $300 to start, rising to as much as $2,500. See credit limit.

What does it cost?

A membership of up to $60 a year and interest from 24.99% APR if you carry a balance. See fees and APR.

What do I need to qualify?

A linked checking account with steady deposits and a positive balance. There is no minimum credit score. See requirements.

How do I contact Arro?

By email at [email protected] or in the app. See customer service.

Why was I denied?

Usually because of bank account activity. See application denied.

Is Arro legit?

Yes, though user reviews are mixed. See is Arro legit and our Arro Card review.

Can I get cash from the Arro Card?

No. See Arro cash advance.

About loan requests

Is the form an Arro application?

No. It is our own loan request service and has no effect on anything at Arro. See how loan requests work.

How much can I request?

From $200 to $5,000, subject to lender and state limits.

What will it cost?

The lender sets the APR and fees and shows them before you accept. See rates and fees.

Am I guaranteed a loan?

No. Lenders decide, and not every request is matched.

Should I borrow at all?

Check the cheaper routes first. See responsible lending.

Request $200 to $5,000